Frequently Asked Questions


Value Added Tax is a creature of the European Union, invented by the French and it's a major pain in the derrière.

- Events held in the UK

If your business is registered in the UK you pay VAT and recover it.
If your business is registered elsewhere in Europe, and you provide evidence of that registration, you do not pay VAT.
If your business is registered outside the UK, you pay VAT.

- Events held elsewhere in Europe

We've given up. The VAT situation is so complicated and expensive to administer that we no longer host events in the EU, except in the UK.

- Events outside the EU

If your business is registered in the UK you pay VAT and recover it.
If your business is registered elsewhere in Europe, and you provide evidence of that registration, you do not pay VAT.
If your business is registered outside the UK, you do not pay VAT.

The Financial Crime Forum is part of The Anti Money Laundering Network, a distributed organisation.

We do not list a telephone number because we operate around the clock, around the world.

Simply complete the "contact us" form and set out your enquiry and we will get back to you.

But note: if you use a free or anonymous e-mail service as your reply address, your enquiry will be blocked and we will not reply. We only see and reply to corporate e-mail addresses.

We have a full page dedicated to this issue.

Please see Visa Application Support Letter

Withholding tax is applied by some countries were we hold an event there.

Where the event is held in a country where there is a double-tax treaty with the UK, local delegates pay the full amount invoiced. We will provide, with your invoice, a copy of a statement from HM Revenue and Customs that The Financial Crime Forum is a registered UK company entitled to collect full payment under the treaty.

Delegates from outside the country where the event is held, pay the full amount invoiced.

If there is no double tax treaty relief, then local delegates pay the full amount of the invoice to us and the tax uplift to your government, i.e. gross up the fee to take account of the tax payable.

So the nett effect is that you pay to us the full amount of the invoice. The difference is in the supporting paperwork and/or payments you make to your own government.

For training courses, the venue and all security arrangements are notified directly to delegates one week before the event.

For Fora, the venue is notified three weeks before the event and the delegate handbook, including details of security arrangements, is sent by e-mail direct to delegates one week before the event.

We accept bookings right up until the day of the event.

However, bookings made less than seven days before the event must be paid for, in cash, at the venue before you are granted admission to the event.

If you make a booking you are liable for payment, even if you do not attend. Please see the Booking Terms.

There is a link to "booking terms and conditions" on each booking form

If your account has stopped working it's probably because you registered using a non-corporate e-mail address.

There is no automated way for us to keep up with all the possible free and anonymous mail services and so we have to manually check accounts from time to time and then block those accounts that have been opened using such services.

We make it very clear: if you want access to any of our Group sites, you need to register using a corporate e-mail address which will be verified before your account is approved.

If you don't, either your account will be rejected or, if it is at first accepted because the free / anonymous service is not in our list, it will be blocked when we review accounts.

If you did use a corporate e-mail address, then the most likely reason your account isn't working is because you have forgotten or mistyped your password. Click on "request a new password" at the log-in screen and make sure you remember or get it right next time!

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